Privacy Policy
Privacy Policy
Effective date: May 2025
Bolted Box (“Bolted Box,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and services.
Who we are
Website: https://boltedbox.com
Contact: LockedOut@BoltedBox.com · (317) 606-2658 · 12839 Broad Street, Suite 200, Carmel, IN 46032
Scope
This Policy applies to visitors and customers of our website and related services. Separate terms may apply to the ordering site or customer portal; where those differ, the ordering site terms control for transactions made there.
Information we collect
• Personal Information: name, email address, phone number, billing/shipping address, company.
• Account Information: login details, rental/quote history, preferences.
• Payment Information: processed securely by third-party providers; we do not store full credit card numbers.
• Usage Data: IP address, device and browser type, pages viewed, referring/exit pages, and similar analytics.
• Communications: messages, emails, forms, calls, and other interactions with us.
• Cookies/Tracking: cookies, pixels, tags, and similar technologies (see “Cookies and tracking” below).
Sources of information
• You provide it directly (forms, quotes, checkout, support).
• It’s collected automatically via cookies/analytics.
• We may receive it from service providers (payment, delivery, marketing, analytics).
How we use information
We use information to:
• Process quotes and rentals, fulfill orders, and provide customer support.
• Manage accounts, send updates, invoices, and service messages.
• Maintain, secure, debug, and improve our website and services.
• Analyze site performance and usage.
• Market our services (with consent where required) and measure campaign performance.
• Comply with law, resolve disputes, and enforce agreements.
How we share information
We do not sell your personal information. We share data with:
• Service providers and processors (hosting/CDN, payment and billing, shipping, email/communications, analytics, marketing—only as configured).
• Authorities or others when required by law, to protect our rights, or in the event of a business transaction (merger, acquisition, asset sale).
Cookies and tracking
We use:
• Essential cookies for core site functions (security, forms, login).
• Analytics cookies (e.g., Google Analytics) to understand site performance.
• Marketing/advertising cookies (if enabled) to measure campaigns and, where allowed, personalize ads.
You can manage preferences anytime via “Cookie Settings” in the footer and, where required, we obtain consent before setting non-essential cookies. If your browser sends a Global Privacy Control (GPC) signal, we honor it where applicable. Disabling some cookies may affect site features.
Google Analytics configuration
We may use GA4 to measure traffic. If advertising features (e.g., Google Signals/remarketing) are enabled or linked to ad platforms, analytics data may be associated with ads for measurement. Where law requires, those features run only after consent; you can opt out in Cookie Settings.
Data security
We implement reasonable administrative, technical, and physical safeguards. No online method is 100% secure.
Data retention
We retain information only as long as necessary for the purposes above and to meet legal, tax, and accounting requirements. When no longer needed, we delete or de-identify it.
Your choices and rights
• Marketing: unsubscribe using the link in emails or contact us.
• Cookies: adjust preferences via Cookie Settings.
• Access/Correction/Deletion: you may request access to, correction of, or deletion of your personal information (subject to legal exceptions).
• Do Not Sell/Share (US): if we use advertising/analytics features considered a “sale” or “sharing” under state laws, you can opt out via “Do Not Sell/Share My Personal Information” or Cookie Settings.
Children’s privacy
Our services are not directed to children under 18, and we do not knowingly collect their personal information. If you believe a child has provided data, contact us to request deletion.
International transfers
If data is transferred outside your country, we use appropriate safeguards (e.g., contractual clauses) as required by law.
Changes to this Policy
We may update this Policy from time to time. We will post the updated version with a new effective date on this page. Your continued use of the site after changes means you accept the updated Policy.
Contact us
Questions or requests about this Policy or your data rights:
Email: LockedOut@BoltedBox.com
Phone: (317) 606-2658
Mail: 12839 Broad Street, Suite 200, Carmel, IN 46032